Collecting Payments on Pre-Integration Invoices (QBO)

Updated May 22, 2026

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When you connect Truss to QuickBooks Online, payment links are not retroactively added to invoices that already existed in QBO before the integration. Here's how to send payment links for those older invoices.

  1. In Truss, open the Invoices section
  2. Locate and open the invoice
  3. Click Remind Customer
  4. Truss sends your customer an email with a payment link for that invoice

Repeat for each outstanding pre-integration invoice individually.

πŸ’‘ Going forward
Any new invoice created in QBO after your integration is active will automatically include a Truss payment link. No manual action needed.