Deposit a Check — App or Dashboard

Updated Jul 24, 2026

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You can also start a check deposit from the Truss web dashboard — useful if you're already working on a desktop or laptop.

⚠️ Endorse your check BEFORE depositing — this is the #1 rejection cause

  1. Flip the check over to the back.
  2. Sign your name in the endorsement area.
  3. Write exactly: "For Mobile Deposit at Truss Only" below your signature.

Missing or incorrect endorsement = automatic rejection. It must say at Truss, not just "For Mobile Deposit Only."

Before you deposit — checklist

  • Check is endorsed correctly on the back (see above)
  • Truss app is on the latest version
  • Ready: a solid, dark, non-patterned surface — dark desk, dark folder, or dark construction paper
  • Check is fully flattened — even a slight curl causes rejection

Method 1 — Deposit via the mobile app

  1. Open the Truss app and tap Accounts.

  2. Select Cash.

  3. Tap Deposit Check.

  4. Enter the check amount.

  5. Place the check on your dark solid surface. When the camera opens, hold your phone directly above — not at an angle. All four corners must be in frame.

  6. Capture the front of the check, then the back.

  7. Review and tap Submit.

Method 2 — Deposit via the dashboard (desktop)

You can also start a check deposit from the Truss web dashboard — useful if you're already working on a desktop or laptop.

  1. Log in to app.trusspayments.com on your computer.

  2. Go to Quick Actions → Deposit Funds.

    Quick Actions menu open in the Truss dashboard with Deposit funds highlighted under Banking

  3. Click Deposit Check.

    Dashboard Actions menu listing Add invoice, Add bill, Add funds, and Check deposit options

  4. A QR code appears on your screen.

  5. Scan the QR code with your phone's camera — it opens the Truss mobile deposit flow on your phone.

  6. Complete the deposit on your phone using the same steps as Method 1.

When does the money appear?

Deposited checks become Truss available within 1 business day — meaning you can use the funds right away for bill payments and your Truss charge card. Funds take 4 business days to fully settle, at which point they can be transferred to an external account. Keep in mind that if a check is reversed after the funds are spent, your account can go negative.

Tip: If the camera snaps instantly or shows a black screen: restart your phone → check camera permissions (Settings → Apps → Truss → Camera → Allow) → update the app.