Paying a JobTread Invoice as a Guest (No Truss Account Needed)

Getting to the checkout page

If a contractor or company sends you an invoice through JobTread, you don't need to create a Truss account to pay it. Just open the invoice email and click the Pay now button — that takes you straight to the guest checkout page.

Enter your email address

If your email address isn't already filled in, enter it at the top of the checkout page. This is the address your payment receipt will be sent to, so make sure it's one you check.

Choose how you want to pay

Next, choose how you'd like to pay the invoice: credit or debit card, or bank account. Every payment includes a platform fee, and the total shown includes it. Pay by bank account and we waive it.

Pay by bank account and we waive the platform fee The total you see includes the platform fee. Choose bank account and it's waived in full. Choose credit or debit card and it stays in the total.

Paying by credit or debit card

If you choose to pay by card:

1. Enter your card number and card details.
2. Enter your full name as it appears on the card.
3. Agree to the terms.
4. Click Pay.

Remember: when you pay by card, the platform fee stays in your total.

Paying by bank account (via Plaid)

If you choose to pay by bank account, you'll connect your account securely through Plaid:

1. Continue through the Plaid connection flow (you can skip entering a phone number if prompted).
2. Select your bank and log in to your online banking account to connect it.
3. Enter any additional details Plaid asks for to complete the connection.
4. Once your account is connected, you'll be returned to the checkout page.
5. Accept the terms and click Pay.

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Is Plaid safe? Yes — Plaid is a secure, widely used service that lets you connect your bank account without sharing your login credentials directly with Truss.

After you pay

Once your payment goes through, your receipt will appear right there on the confirmation page — and a copy is sent to the email address you entered.

If you run into any issues during checkout, click the Contact support button on the page and the support team will help you out.