A bill payment failed — what do the error codes mean?

Updated May 19, 2026

"Unable to Locate Account" — the vendor's routing/account number is wrong. Ask them to verify. "Account Closed" — the vendor's bank account is closed; get updated banking info. "Return: Insufficient Funds" — your Truss balance was too low when the payment settled; top up and reschedule. "Subscription period ended" (QBO) — your QBO subscription lapsed; renew at quickbooks.intuit.com.