JobTread customer names show as project name / address in QBO

Updated May 19, 2026

Known JobTread + QBO behavior: when a job is created in JobTread, QBO pulls it in as a new customer using the project name, and the original customer email is not carried over. Workaround: after each new project in JobTread, go to QBO → Customers → find the new project record → manually add the customer's email. This is being tracked with the JobTread product team.